All systems are go

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  • Core Network

    The super important part of the network, connecting everything together!

  • Wireless Broadband
    • Edderton Coverage Area
    • Birichen Coverage Area
    • Inner Dornoch Firth Coverage Area
    • Kyle of Sutherland
    • LogieNet
  • Telephony

    VoIP & Landline replacement service

  • Customer Portal

    portal.highlandwireless.co.uk

  • Customer Support

    All things support!

  • Website

    highlandwireless.co.uk

Previous Incidents

[Resolved] Temporary Loss

Began: Ended: Duration:
  • Inner Dornoch Firth Coverage Area
  • Core Network
  • Birichen Coverage Area
  • Edderton Coverage Area
  • Kyle of Sutherland

We are aware of an upstream fibre issue with a number of our backhaul connections this morning, resulting in a loss of internet for our customers. We have escalated this to our supplier, who is looking into this issue and will provide us with an update shortly. We apologise for an inconvenience this may cause. Further updates to follow.

The issues would appear to be resolved. The cause is currently not known and investigations are ongoing. Further updates to follow.

UPDATE 1540****
The issue has sadly reoccurred. It looks to be a problem with a main fibre on the national network from Aberdeen. Our suppliers are working on this and we will update soon.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.